(a) Insure Savvy Sdn Bhd (Company No. 1244396-D)(hereinafter referred to as Insure Savvy) respects your privacy. We have worded the Privacy Policy in order for you to understand how we may collect, process and use information obtained after your visit and/or access to www.insuresavvy.com.my (hereinafter referred to as “the Website”). If you use the Website and provide information as requested, then you do so in full agreement with the terms and conditions described in the Privacy Policy.
(b) When you use and/or register yourself at the Website, you authorize Insure Savvy and its associated authorized agents, Information Technology and medical service providers and pharmacist to contact you via email or phone call or SMS and offer you their services for the product you have opted for basis your needs, imparting product knowledge, offering insurance solutions, offer other promotional offers running on the Website for which reasons personally identifiable information may be collected as detailed below.
(c) During your registration, you may be requested to register your mobile phone number and email address, or other device to register text messages, notifications, and other services to your device.
(d) By registration, you authorize Insure Savvy and its associated agents, Information Technology and medical service providers and pharmacist to send SMS and/or email alert to you for your login details and any other service requirements or some advertising messages and/or emails from us.
2. DESCRIPTION AND SOURCE OF THE PERSONAL DATA USED
(a) Insure Savvy may collect information about you and your use of the Website in two different ways:-
- User Submitted Data; and
- Browser Derived Data.
(b) Our collection and use of these two types of information is included in the Privacy Policy.
3. DESCRIPTION/PURPOSE OF THE USED OF THE PERSONAL DATA
A. User Submitted Data
(a) User Submitted Data is information that identifies you as an individual such as your name, postal address, email address, home and/or mobile phone numbers. It is the information that you personally select to contribute by means of keying in. Insure Savvy and associated authorised agents, Information Technology and medical providers and pharmacists will use this information to complete and/or revise your quote, provide advice on your coverage and bind your policy, as well as offering medical related service.
(b) Insure Savvy may use the User Submitted Data for several purposes including but not limited to:-
(i) respond to your questions;
(ii) send you information about Insure Savvy and associated service providers;
(iii) send you important information regarding the Website, policies, and/or other administrative information;
(iv) personalize your experience on the website;
(v) improve the user experience on the Website, such as enhancing the Website, identifying usage trends, determining the effectiveness of our promotional campaigns and tailoring the Website experience and content based on your past activities on the Website;
(vi) send reminders on your policy due date and other type of services; and
(vii) send reminders on your health screening, medical and pharmaceutical services.
B. Browser Derived Data
(a) Browser Derived Data is information not submitted by you but provided by your access and usage of the Internet and an Internet browser to connect to the Website, such as browser specific information, server log file information, information collected through cookies, pixel tags and other technologies and location information.
(b) Cookies allow a web server to transfer data to a computer or device for record-keeping and other purposes. We use cookies and other technologies to, among other things, better serve you with more tailored information and facilitate your ongoing access to and use of the Website. If you do not want information to be collected through the use of cookies, you can disable it on your Internet browser.
(c) We may use Browser Derived Data and other data, which does not identify you personally for any purpose, except where we are required to do otherwise under applicable law. In some instances, we may combine Browser Derived Data with User Submitted Data (such as combining your name with your geographical location). In such situation, the combined information will be treated as User Submitted Data.
4. DISCLOSURE TO THIRD PARTIES
(a) We may also disclose User Submitted Data and/or Browser Derived Data in situation which we believe to be necessary or appropriate. Such situation includes but not limited to:-
(i) under applicable law within Malaysia;
(ii) to comply with legal process;
(iii) to respond to requests from public and government authorities including public and government authorities outside your country of residence;
(iv) to enforce the Terms and Conditions;
(v) to protect our operations or those of any of our affiliates;
(vi) to enable the operator/contractor of the payment system to process transactions and send notices about your transactions;
(vii) to protect our rights, privacy, safety or property and/or that of our affiliates, yours or others; and
(viii) to allow us to pursue available remedies or limit the damages that we may sustain.
(b) Insure Savvy will not sell or rent your personally identifiable information to anyone other than as specifically mentioned herein. Notwithstanding the foregoing, Insure Savvy may share, sell and/or transfer your personally identifiable information to associated authorized agents, Information Technology and medical service providers and pharmacists involve in providing your services collectively.
(c) Insure Savvy may also share, sell and/or transfer your personally identifiable information to any successor-in-interest as a result of a sale of any part of Insure Savvy business or upon the merger, reorganization or consolidation with another entity on a basis that Insure Savvy is not the surviving entity.
(d) If you are no longer interested in receiving e-mail announcements and other marketing information from us, or you want us to remove any personally identifiable information that we have collected about you, you may email your request to [email protected].
(e) We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on the Website.
5. THIRD PARTY AND EXTERNAL WEBSITES
There might be third party or other websites linked to the Website. Personal information that you provide to those sites are not our property. The other websites may have different privacy practices and we encourage you to read their privacy policies. These sites may place their cookies or other files on your computer, collect data or solicit personal information.
6. LIMITING THE PROCESSING OF PERSONAL DATA AND ACCESS OF THE DATA SUBJECT TO CORRECTION
(a) You may make enquiry or request to us or correction of your personal data or limit the processing of your personal data at any time by submitting such enquiry or request to us via email to [email protected]. We will retain your personal information only as long as necessary to fulfil the purpose which it was collected to comply with legal, regulatory or internal policy requirement.
(b) Please be informed that Insure Savvy has the right to refuse your request as mentioned above and/or make any correction to your personal data to the extent permitted under the applicable law.
7. AMENDMENTS TO THE PRIVACY POLICY
Insure Savvy may amend this policy from time to time, at our discretion.
8. YOUR ACCEPTANCE OF THE TERMS OF THIS POLICY
(a) By using the Website, you signify your acceptance of this policy. If you do not agree to this policy, please do not use the Website.
(b) This Privacy Statement is issued in both English and Bahasa Malaysia. In the event that there are any inconsistencies or discrepancies between this English version and the Bahasa Malaysia version, this English version shall prevail.